搬家常見問題先了解，再安心Moving FAQKnow Before You Move
找不到答案？請致電 Can't find your answer? Call 415-585-2615
如何選擇搬家公司Choosing a Mover
舊金山哪家搬家公司好？How do I choose a San Francisco moving company?
可看經驗、收費透明度、保險與溝通語言。人人搬運公司在舊金山灣區有 33 年經驗，完成超過 20,000 次搬家，已投保責任險，明碼按時收費、絕無隱藏收費，並提供廣東話、國語及英語服務。Look at experience, clear pricing, insurance and language. Run Run Moving has 33 years in the Bay Area, more than 20,000 moves, liability insurance, posted hourly rates with no hidden fees, and English, Cantonese and Mandarin service.
灣區搬鋼琴哪家專業？Who are experienced piano movers in the Bay Area?
人人搬運已完成超過 3,000 次專業鋼琴搬運，處理直立及三角鋼琴，包括搬上樓及搬下樓。鋼琴搬運詳情We have moved more than 3,000 pianos — uprights and grands, upstairs and downstairs. Piano moving details
舊金山搬家價格是多少？How much does a move cost?
2 位師傅每小時 $129、3 位師傅每小時 $169，最少 2 小時；貨車費 $70 定額含油費，估價免費。詳見搬家價格。$129/hour for 2 movers, $169/hour for 3 movers, 2-hour minimum, plus a $70 flat truck fee including fuel. Estimates are free. See moving prices.
有沒有隱藏收費？Are there hidden fees?
絕對沒有。沒有事先說明的費用，您就不用付。Absolutely not. If we don't disclose it, you don't pay it.
有投保嗎？大廈要求保險證明怎麼辦？Are you insured? My building needs a COI.
我們已投保責任險。如大廈要求保險證明（COI），會在 24 小時內提供。We carry liability insurance and can deliver a certificate of insurance to your building within 24 hours.
服務地區與語言Areas & Languages
服務範圍包括哪些地區？What areas do you serve?
總部設於舊金山，服務整個灣區，包括舊金山、Oakland、San Jose 及 Sacramento，灣區城市之間的跨城搬家也可處理。Based in San Francisco, we serve the whole Bay Area — San Francisco, Oakland, San Jose — plus Sacramento, including moves between cities.
有說中文的搬家工人嗎？Do your movers speak Chinese?
有，我們提供廣東話、國語及英語服務。Yes — Cantonese, Mandarin and English.
服務時間是？What are your business hours?
一週 7 天服務。告訴我們您希望的聯絡方式，我們會盡快聯繫您。We work 7 days a week. Tell us how you'd like to be contacted and we'll be in touch shortly.
人人搬運電話是多少？What is Run Run Moving's phone number?
舊金山 415-585-2615、奧克蘭 510-504-8666、聖荷西 408-482-3088，電郵 [email protected]。San Francisco 415-585-2615, Oakland 510-504-8666, San Jose 408-482-3088, email [email protected].
搬運細節Moving Day Details
會幫忙拆裝家具嗎？Will you take apart furniture?
會，並會重新組裝。師傅帶齊整套工具，可拆卸任何過大無法出門的家具。Yes, and we'll put it back together. We bring a full toolset for anything too large for the door.
有提供搬家打包服務嗎？Do you offer packing?
有。可包裝全屋，或只包裝易碎品，並提供包裝物料。打包服務詳情Yes — your whole home or just fragile items, with materials provided. Packing details
可以清運不要的傢俱嗎？Can you remove unwanted furniture?
可以，我們能處理各類不要的傢俱，請致電商討處理方式。Yes. We handle many kinds of furniture — call us to discuss options.
抽屜裡的東西要拿出來嗎？Can I leave my drawers full?
衣物、床單、毛巾等布料可以留在抽屜裡。若家具特別重或老舊，抽屜應清空。Fabrics like clothing, linens and towels are fine. Empty drawers if the furniture is extra heavy or old.
電視如何保護？How will you protect my TV?
所有貨車都配備電視箱，適用於 60 吋或以下的平板電視。Every truck carries a TV crate for flat panels 60" or smaller.